• The warranty covers repair or replacement of defective products.
• The warranty remains in effect as long as the product has not been serviced by anyone other than a Elevated Lighting technician.
• The warranty does not cover damage due to accident, misuse, negligence, war, man-made disasters, severe weather, or acts of God.
• The warranty does not cover any damage to the building or structure to which the lighting system is attached.
• The warranty does not cover support for wireless internet (Wi-Fi), Bluetooth, cellphone/tablet connectivity, or other wireless connectivity issues, and Contractor may charge Customer per service request by Customer regarding such issues.
• If all products are found to be in working order and the issue is due to operator error, a standard rate may apply.

Telephone Support. Contractor agrees to provide free unlimited telephone support to Customer during its regular business hours throughout the Warranty Period (“Telephone Support Warranty”). Telephone Support Warranty does NOT cover support for wireless internet (Wi-Fi), Bluetooth, cellphone/tablet connectivity, or other wireless connectivity issues, and Contractor may charge Customer per service request by Customer regarding such issues. After expiration of the Warranty Period, Contractor may charge Customer per call for telephone support calls.

The warranties contained in this section shall survive any termination of this Agreement but shall only be delivered upon final payment from the Customer to Contractor

Connectivity not Warrantied. Contractor does not warranty the Jellyfish system’s connectivity to the existing home or business network, or the wifi connectivity from the Jellyfish system to any of the customers devices, as none of these devices were supplied by the contractor- even if such lack of connectivity or workability impedes the ability to operate the Jellyfish lighting system.