Frequently Asked Questions
Elevated Lighting is a permanent color-changing LED lighting system for the exterior of homes. It is capable of everything from nightly accent lighting that mimics recessed can lighting to any color and pattern for your holidays and parties. Easily decorate for all occasions like Christmas, Valentine’s Day, Easter, Memorial Day, Fourth of July, Halloween, Birthday Parties, and more!
Elevated Lighting typically costs ~$20-33 per foot installed plus $650 for the controller at our corporate locations. The price per foot is based on difficulty, location, and time of year. Authorized Dealer’s pricing is independent of corporate pricing.
Elevated Lighting System is a robust, outdoor rated LED lighting system. LED lighting is known for its durability. The LEDs are rated for years and years of use.
Elevated Lighting Provides a LIFETIME Warranty
Elevated Lighting guarantees a lifetime warranty on manufacturer products and 5 years bumper-to-bumper on workmanship, ensuring peace of mind and product reliability for the entirety of their ownership. JellyFish LED lights are rated for 50,000 burn hours. The JellyFish Controller is rated for 22,000 hours (about 15-20 years regular use).
Warranty Registration
- The warranty covers repair or replacement of defective products.
- The warranty remains in effect as long as the product has not been serviced by anyone other than a Elevated Lighting technician.
- The warranty does not cover damage due to accident, misuse, negligence, war, man-made disasters, severe weather, or acts of God.
- The warranty does not cover any damage to the building or structure to which the lighting system is attached.
- The warranty does not cover support for wireless internet (Wi-Fi), Bluetooth, cellphone/tablet connectivity, or other wireless connectivity issues, and Contractor may charge Customer per service request by Customer regarding such issues.
- If all products are found to be in working order and the issue is due to operator error, a standard rate may apply.
Telephone Support. Contractor agrees to provide free unlimited telephone support to Customer during its regular business hours throughout the Warranty Period (“Telephone Support Warranty”). Telephone Support Warranty does NOT cover support for wireless internet (Wi-Fi), Bluetooth, cellphone/tablet connectivity, or other wireless connectivity issues, and Contractor may charge Customer per service request by Customer regarding such issues. After expiration of the Warranty Period, Contractor may charge Customer per call for telephone support calls.
The warranties contained in this section shall survive any termination of this Agreement but shall only be delivered upon final payment from the Customer to Contractor
Connectivity not Warrantied. Contractor does not warranty the Jellyfish system’s connectivity to the existing home or business network, or the wifi connectivity from the Jellyfish system to any of the customers devices, as none of these devices were supplied by the contractor- even if such lack of connectivity or workability impedes the ability to operate the Jellyfish lighting system.
The lights are RGB and can produce over 16 million different colors. The user can create custom programs and colors, so the possibilities are limitless.
Absolutely! You can make any color of white.
Yes, we have zoning which allows the ability to only turn on certain sections of lights or to have different patterns on different parts of your home at the same time.
We have corporate locations in the greater areas of Salt Lake City, Denver, Dallas-Fort Worth, and Houston.
Yes, we can sell you materials for a self installation and provide you with directions on how to install.
With the P2 system, controller updates are sent to your email with instructions on how to update your firmware. App updates will happen through your device’s app store.
The controller and any additional power supplies are installed indoors, typically on a wall in your garage safe from the elements. They plug into an outlet. One controller can power up to 300 ft depending on the wiring. From there, we run low voltage wire from your garage to the soffit of the first section of roofing.
From time to time a light will go out and would need to be replaced.
Yes. They are low voltage so the homeowner can replace them themselves. We can also come out to do it.
A standard installation takes one day. On bigger projects it could take two days to complete.