The JellyFish difference

THE JELLYFISH DIFFERENCE

WHAT CAN YOU DECIPHER FROM THIS COMPARISON?

While JellyFish’s pricing aligns with other LED permanent track lighting systems, it outshines them in several aspects. Jellyfish lights boast a significantly higher voltage—three times that of competitors—rendering them unequivocally the brightest in the market. With a guaranteed UV protection feature, JellyFish lights not only last longer but also maintain their brightness over time, unlike non-UV-protected bulbs that tend to yellow rapidly. The lights exhibit a sleek, flat design with a subtle dome shape, ensuring a discreet appearance that diverges from the typical “Christmas lights” look, making them more suitable for everyday lighting. In contrast, the competing “nipple” style lights not only lack aesthetic appeal but also lack discretion, as illustrated in the images below.

Given the significant emphasis on warranty considerations for our products, we aim to provide transparency and offer some insight to help navigate you with your research and warranty conversations. JellyFish recognizes the evolving nature of technology and product enhancements, and that being a consumable product, upgrades will be implemented over time. We offer a commitment to continuous improvement based on valuable customer feedback. Many of our authorized dealers extend their own lifetime warranties, covering repairs and replacement parts for issues beyond the customer’s control. Customers rate service calls and customer service of JellyFish dealers as excellent.

Customers who have transitioned from other lighting systems to JellyFish consistently cite several reasons for making the switch. They express satisfaction with our user-friendly app, noting its superior ease of use compared to alternatives. Additionally, they appreciate the brighter and more aesthetically pleasing nature of Jellyfish lights, highlighting the overall better quality. Improved customer service is another factor influencing their decision, along with the lights’ discreet design. Customers also love that the lights are compatible with Amazon Alexa.

Our diverse range of track options caters to the unique variations in home construction and soffit designs. This ensures consistent visibility for our lights regardless of the specific characteristics of the house we are working on. In contrast, competitors typically provide only a single track option, resulting in varying levels of visibility depending on the house. JellyFish tracks offer a discreet and low-profile track that is significantly thinner than alternatives.

WARRANTY DIFFERENCES

Given the significant emphasis on warranty considerations for our products, we aim to provide transparency and offer some insight to help navigate you with your research and warranty conversations. JellyFish recognizes the evolving nature of technology and product enhancements, and that being a consumable product, upgrades will be implemented over time. We offer a commitment to continuous improvement based on valuable customer feedback. Many of our authorized dealers extend their own lifetime warranties, covering repairs and replacement parts for issues beyond the customer’s control. Customers rate service calls and customer service of JellyFish dealers as excellent.

Exercise caution when encountering companies that boast a “Lifetime Warranty” for consumable products heavily reliant on ever-changing technology. Upon closer examination of these warranties, customers often encounter challenges when attempting to schedule dealer visits for warranty claims.

It’s crucial to note that the labor and installation warranty duration on other “lifetime” warranties typically spans only 2 years, reducing to 1 year for specialty styles. These warranties explicitly clarify themselves as “LIMITED lifetime warranties,” contingent on product usage. They require written notice of warranty claims within specified time frames, along with stringent procedures demanding extensive proof of defects, examinations, and inspections, creating a process far from hassle-free.

The key takeaway here is that many alternative lighting systems may not be transparent about their warranty details. What is marketed as a “lifetime warranty” often falls short of the comprehensive coverage provided by most JellyFish dealers. It’s advisable to exercise caution when basing your decision solely on the presence of a lifetime warranty. Instead, engage in a conversation with your Jellyfish dealer to gain clarity on the specifics of the individual warranty they offer.

CUSTOMER REVIEWS

We asked JellyFish customers who had extensively researched and considered an alternative company to tell us what made them choose to go with JellyFish over the alternative. (AC) refers to an alternative company that offers similar style permanent track lighting.

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Ready to transform your home with Elevated Lighting? Contact us today to schedule a consultation and take the first step towards upgrading your home with permanent outdoor lighting.

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